Our incoming service for groups: FAQ (frequently asked questions)
Here you will find frequently asked questions about your group tour.
Questions about your group tour
Are we free in our arrival date?
Yes, you can arrive on any date. If you send us your favourite date we will check the hotel availability and other required services.
Questions about the booking procedure
How does the enquiry/booking process work?
Once you have submitted your enquiry/booking request we will send you a tailored quote. If you indicate to us that you would like to make a firm booking, we will then send you a written confirmation of your booking. In the case of long-term bookings, we will remain in regular contact with you in order to provide you with notice of deadlines and check current booking levels. Once the free cancellation period has elapsed your booking status will be amended accordingly. Your travel documents include final details of your tour, and will arrive with you in good time before the start of your tour. Where required we are happy to greet you or your guests personally upon arrival in Dresden.